Triple-S en Casa

Get your OTC products and medicines wherever you need them!

Available for Triple-S Salud and Triple-S Advantage plans with pharmacy coverage.

Download our mobile application so you can:

SEND AND PROCESS your prescriptions electronically


GET THEM directly at your home, office, or place of preference

How to Use the Triple-S en Casa App

Step 1

Send us a photo of the printed prescription from the app*, or have your doctor send an electronic prescription to: Alivia Home Delivery Pharmacy (NCPDP 4030235 | NPI 1396391280). If you submit a photo of the printed prescription, you must provide the original prescription and show a valid identification to the courier delivering the order.

Step 2

When your order is ready, you'll receive a text and email notification to complete the process.

Step 3

The medication will show up in your shopping cart as soon as it is ready. Select it, click on “Order,” and make your payment if a copay applies.

Step 4

Schedule the delivery by selecting the address, date, and time of delivery.

You may also order OTC products in “My Marketplace.” You can add them to your order, or you may order them without needing to order prescription medications. Triple-S Advantage members will be able to see their quarterly OTC benefit balance.

It's easy, fast, and convenient!

1Limited variety of OTC products. Orders of OTC products without prescription medications must meet a $25 minimum to get free delivery.

Benefits of Triple-S en Casa

My Marketplace

Managing orders for a loved one

Consulting with a pharmacist

Get your medicines and OTC products wherever you want

Triple-S en casa © 2023 | Terms and Conditions

Triple-S en Casa is a medication delivery service offered to members insured under Triple-S Advantage and Triple-S Salud plans with pharmacy coverage, in partnership with Alivia Home Delivery, a pharmacy duly licensed to operate in Puerto Rico. This service is optional. It does not apply to Plan Vital beneficiaries. Triple-S Advantage and Triple-S Salud members are free to choose their pharmacy provider. For a complete directory of participating pharmacies in the Triple-S network, please access:

Triple-S Salud, Inc y Triple-S Advantage, Inc. son concesionarios independientes de BlueCross Blue Shield Association.
Triple-S Salud, Inc. y Triple-S Advantage, Inc. cumplen con las leyes federales aplicables de derechos civiles y no discriminan a base de raza, color, origen de nacionalidad, edad, discapacidad o sexo. Triple-S Salud, Inc. and Triple-S Advantage, Inc. complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. Triple-S Salud, Inc. and Triple-S Advantage Inc., 遵守適用的聯邦民權法律規定,不因種族、膚色、民族血統、年齡、殘障或性別而歧視任何人 ATTENTION: If you speak English, language assistance services, free of charge, are available to you. For Triple-S Salud Inc., call 787-774-6060, (TTY/TDD), 787-792-1370 or 1-866-215-1919. Free of charge 1-800-981-3241. If you are a federal employee or retiree call 787-774-6081, Toll Free 1-800-716-6081; (TTY / TDD) 787-792-1370; Toll-Free 1-866-215-1999. And for Triple-S Advantage Inc., call 1-888-620-1919 (TTY: 1-866-620-2520. ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Para Triple-S Salud Inc., llame al 787-774-6060, Libre de costo 1-800-981-3241. (TTY/TDD) al 787-792-1370 o 1-866-215-1919. Si es empleado o retirado federal llame al 787 774 6081, libre de costo 1 800 716-6081; (TTY / TDD) 787 792 1370; libre de costo 1 866 215 1999. Para Triple-S Advantage Inc., llame al: 1-888-620-1919 (TTY: 1-866-620-2520). 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-888-620-1919 (TTY: 1-866-620-2520).
In case of having problems with the app call us 1-888-525-4842 Toll free