TeleConsulta MD

A doctor just a click away!

Avoid long waits in an emergency room

and have a virtual visit with a doctor.

Talk to the doctor through your mobile device or computer.


4 virtual visits
per member
per policy year*
$10 copay
per consult**
For your convenience, you may
pay with a credit or debit card
without a PIN
Triple-S makes it easy for you and
your family to have a virtual visit
wherever you need care within
your service área***
Customer Service:
Service Hours:
7 days a week, from
6:00 a.m. to 10:00 p.m.

*You should consult your policy to verify if your plan offers the benefit.

** Copayment applies for the first four visits. Additional visits will have a cost of $40 each in PR, and $80 each in USVI.

*** You should consult your policy to verify if your plan offers the benefit in the US Virgin Islands.

Primary physicians available


What services are available?

  • Consults, medical evaluation and treatment on demand.
  • For your convenience, you may also coordinate the hour of your visit and select your preferred provider.
  • Medical orders for labs and some diagnostic tests.
  • E-prescribing within the Triple-S’ participating Triple-S provider network.
  • Lets you share medical test results and photos with the doctor.

To access TeleConsulta MD you must create a profile with your medical information. We recommend you create your profile before you have an urgent care need in order to facilitate and speed up your virtual consult.

If the doctor prescribes you medication make sure you choose a Triple-S participating pharmacy within your network.

Create your TeleConsulta MD profile

Click Here to Start

If you have a health-related emergency, call 911 or visit your nearest emergency room.

Access to consulting a nurse, without visiting the emergency room.