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Triple-S Salud offers solutions to help you make the best decision about your health and your family when you need it the most.

Therefore, before visiting an emergency room, you can avoid long waits by consulting a health professional through TeleConsulta and TeleConsulta MD. Your case will be attended by a nurse practitioner who will offer you health guidance or a primary doctor who will evaluate your case and offer you a diagnosis, treatment and even a prescription, if necessary.

TeleConsulta

TeleConsulta MD

Attended by highly trained nursing professionals, and backed up by the most advanced technology.

Attended by licensed physicians. Available doctors are:

  • Generalist
  • Family Practitioner
  • Internist
  • Pediatrician

Telephone health guidance line, available 24 hours a day, 7 days a week, 365 days a year.

Physician consultation line through the internet with video conferencing, available 7 days a week from
6 am - 10 pm.

No registration is required but when calling TeleConsulta you should always have your plan ID card on hand.

Requires subscription.
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FREE! The TeleConsulta call is free of charge through the number 1-800-255-4375.

$10 copayment per consult (Payment may be by a credit or debit card without pin number).

There are no limits on consults.

Up to 4 virtual consults per member, per policy year.

Remember, if you have an emergency, you should call 911 or visit the emergency room nearest to you.