MiConsulta MD introduces a new era of fast, safe, and high-quality medical consultations through a station equipped to perform diagnostic evaluations. The station connects you with a doctor from the Triple-S provider network through a screen. It allows you to be evaluated, receive a diagnosis, and leave with orders for laboratory tests or other procedures, as well as prescriptions for medications if indicated.

Doctors are dedicated exclusively to serving the MiConsulta MD station, so wait times are not expected unless there is a line to use the booth.

Approximately 20 minutes, during which the doctor will guide patients to weigh themselves, take their blood pressure, temperature, and use other diagnostic instruments as needed.

The service is available to all Triple-S Salud, Commercial, Medicaid (Vital) and Medicare Advantage members.

Your Triple-S Salud member ID card and a government-issued photo ID.

No. The service is free as part of your in-network medical benefits.

Yes.

Starting at age 2.

It will be available during the same operating hours as Plaza Las Américas.

The goal is to expand the initiative throughout Puerto Rico to improve access to healthcare services.

Once you enter the MiConsulta MD station, the door locks and no one else can enter. The glass becomes opaque to ensure privacy, and conversations cannot be heard from the outside.

The MiConsulta MD station is completely safe. It includes antimicrobial surface protection, air filtration, and an automated UV-C light-based cleaning system that runs for three minutes after every consultation. This process has been shown to reduce 99.9% of viruses and bacteria in the air. The cleaning cycle takes place at the end of each visit.

You can use the service for primary care needs, urgent but non-emergency conditions, obtaining medical prescriptions, chronic condition monitoring, and physical and mental health screenings.

No. If you arrive and the MiConsulta MD station is empty, simply enter and press the Start button. If it is occupied, each visit typically lasts 20 minutes.

No. MiConsulta MD serves as a complement to your primary care physician, who is responsible for continuity of care. The station is designed to provide quick access to medical attention for common issues such as colds, stomach discomfort, and similar conditions.

MiConsulta MD doctors are trained and prepared to immediately connect with emergency services.

Yes.