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Important updates and special communications for the Blue Card Program

  • Claims Guide

    Only available in spanish

    Download the Guide | File size: 1.8 MB

  • How to manage visits from patients with other Blue Cross Blue Shield plans?

    Only available in spanish

    Download the Guide | File size: 1.9 MB

  • Circular Letter M2309126 - What you can and should not do when a Blue Plan member outside of Puerto Rico comes or calls your office for services.

    Download the Guide | File size: 301 KB

  • Circular Letter M2308112 - New dedicated line BCBS

    Download the Guide | File size: 88 KB

  • Circular Letter M2212297 - BlueCross and BlueShield Association (BCBSA) & The BlueCard® Program

    Download the Guide | File size: 411 KB

  • Quick Reference Guide

    Download the Guide | File size: 124 KB

  • Circular Letter M2107106 - Responsibility to provide services to blue plan members through the BlueCard® national program

    Download the Guide | File size: 203 KB

  • Provider Quick Reference Orientation Guide - BCP-2020

    Download the Guide | File size: 176 KB

  • Circular Letter M2010237 - Provider Quick Reference Orientation Guide

    Download the Guide | File size: 403 KB

  • Letter to all in-network providers of Triple-S Salud, Inc. (commercial)

    Download the Guide | File size: 280 KB

  • National BlueCard Program, Protocol for providers that do not accept BlueCard

    Only available in spanish

    Download the Guide | File size: 274 KB

Telexpreso

(787) 774-6060

TTY/TDD (787) 792-1370

Postal Customer Service

(787) 474-5219

TTY/TDD 1-866-215-1999

Monday Through Friday from 7:30 am to 8:00 pm (AST)
Saturday from 9:00 am to 6:00 pm (AST)
Sunday from 11:00 am to 5:00 pm (AST)

Toll Free

1-800-981-3241

TTY/TDD 1-866-215-1999

Monday Through Friday from 7:30 am to 8:00 pm (AST)
Saturday from 9:00 am to 6:00 pm (AST)
Sunday from 11:00 am to 5:00 pm (AST)

Triple-S Salud Provider Call Center

1-877-357-9777

Monday Through Friday from 7:30 am to 8:00 pm
Saturday from 8:00 am to 12:00 pm

Sales

(787) 277-6644

Monday Through Friday from 8:00 am to 4:30 pm (AST)

Group Administrators & Brokers

(787) 749-4519

Monday Through Friday from 8:00 am to 5:00 pm (AST)

Group Administrators Sales

(787) 277-6664

Learn more about Medicare Advantage

(787) 792-3508

Monday Through Friday from 8:00 am to 6:00 pm (AST)

Health Plans

Triple-S Salud

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787-277-6653 787-474-6326