How to protect your personal information and passwords on your mobile phone when applications attempt to steal and commit cybercrime through fraudulent messages and emails.

In today’s digital era, our smartphones are inseparable companions. We use them for almost everything through various applications: sending messages, reading news, shopping, etc. But, like everywhere, some people want to hurt. On the Internet, these risks also exist, where they can steal your personal information or even impact your accounts and finances due to fraudulent activities. This action is called cybercrime.

It is important to know that Mi Triple-S App will never send you communications asking to share your password or make calls requesting personal information.  If you receive a fraudulent message asking for a password, it is probably a cybercrime where they are trying to steal your personal information. Mi Triple-S App is an excellent tool for managing your health 24/7 from the comfort of your mobile phone, tablet or computer. Through the Mi Triple-S App, you can view the history of doctors’ visits and services, your list of medications, access your coverage certification and receive preventive care alerts. Keep your app up to date and enjoy all its benefits. You need to enter your email, validate your credentials, and create a password to register. So that you are not a victim of cybercrime through this or any other application, we give you the following tips. 

Cybercrime can happen at any time. Some people try to steal your personal information in different ways, including sending messages from well-known places, such as your health insurance plan, asking for your personal information or access a link that could put the security of your data at risk. One of the most common ways is called phishing. This action happens when you receive fraudulent messages or emails that seem real, but they are not. For example, you might receive an email that appears to be from Triple-S and asks you to click on a link and enter your details. Be Careful! 

To recognize a fraudulent message, you need to pay attention to these critical factors:

  1. Suspicious sender: Verifies the sender’s email address or telephone number. If it looks strange or unknown, it’s a warning sign.
  2. Request for Personal Information: Do not trust messages asking for personal or financial information, such as passwords, credit card numbers, or your social security number. Legitimate organizations like Triple-S rarely request this information by email or text.
  3. Suspicious links or attachments: Avoid clicking links from unsolicited messages or unknown senders. These links can lead to malicious websites entering your mobile phone to steal your personal information.
  4. Grammar or spelling errors: Fraudulent messages often contain grammatical errors, as they are quickly created by scammers who do not pay much attention.
  5. Offers too good to be true: Destroy messages that promise prizes, lotteries, or accessible deals to make money without any effort on your part. 

Always check the authenticity of messages before responding or taking any action. If you need more clarification about the legitimacy of a message, consult a friend or family member to help verify whether the message is valid. It is always best to contact the company involved directly through a call to confirm its authenticity: 

  1. Make sure all your applications are updated. 
  2. Before registering for the application, review its privacy policy and learn how they will protect your information and who they will share it with. Once you allow them access to your information, these applications could use your information or expose you to cybercrime.
  3. Choose solid and different passwords for each account; include a combination of letters, numbers, and special characters to make it harder to steal them. Never share your password.
  4. Enables two-factor authentication, which is an extra layer of security. Two-factor authentication is a security method that requires two different ways to verify a user’s identity before allowing access to an online account or service. 
  5. MOST IMPORTANT: Learn to recognize messages that could be dangerous. 
  6. Under no circumstances, ever give personal or financial information.

Triple-S cares for your health, wellbeing, and safety. Follow these tips to avoid being a cybersecurity victim; protect your information. Meanwhile, continue enjoying the benefits of Mi Triple-S App where everything you need from your health plan is all in one place.