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Update of Available Service Centers
and the Call Centers


Due to the current situation and the Executive Order of the Government of Puerto Rico the service hours of the Call Centers will be:


Line of Business Members Providers
Commercial Monday through Friday
From 8 a.m. until 4:30 p.m.
Saturday from 9 a.m. until 4:30 p.m.
Sunday the 29th of March, the 5th and the 12th of April,
the Call Centers will be closed.
Monday through Friday
From 8 a.m. until 4:30 p.m.
Saturday from 8 a.m. until 12 p.m.
Sunday closed
Medicare Advantage Monday through Sunday
From 8 a.m. until 4:30 p.m.
Saturday
From 8 a.m. until 2 p.m.
Sunday closed
Vital Monday through Sunday
From 8 a.m. until 4:30 p.m.
Sunday the 29th of March, the 5th and the 12th of April,
the Call Centers will be closed.
Monday through Sunday
8 a.m. – 4:30 p.m.



Service Centers:

Line of Business Service Centers Members
Commercial Plaza Carolina
Plaza las Américas
Central Office Roosevelt
Ponce
Mayagüez
Arecibo
Caguas
Monday – Friday 9:00am – 7:00pm, Saturday 9:00am – 6:00pm, Sunday 11:00am – 5:00pm
Monday – Saturday 9:00am – 6:00pm, Sunday closed.
Monday – Friday 8:00am – 5:00pm
Monday – Friday 8:00am – 5:00pm
Monday – Friday 8:00am – 5:00pm
Monday – Friday 8:00am – 5:00pm
Monday – Friday 8:00am – 5:00pm
Medicare Advantage Aguadilla
Arecibo
Bayamón
Caguas
Fajardo
Manatí
Mayagüez
Hatillo
Monday – Friday 8:00am – 5:00pm
Monday – Friday 8:00am – 5:00pm
Monday – Friday 8:00am – 5:00pm
Monday – Friday 8:00am – 5:00pm
Monday – Friday 8:00am – 5:00pm
Monday – Friday 8:00am – 5:00pm
Monday – Friday 8:00am – 5:00pm
Monday – Friday 8:00am – 5:00pm
Vital Bayamón
Vega Alta
Mayagüez
Aguadilla
San Germán
Monday 7:00am – 7:00pm, Tuesday – Friday 7:00am – 5:00pm
Monday – Friday 9:00am – 6:00pm
Monday 7:00am – 7:00pm, Tuesday – Friday 7:00am – 5:00pm
Monday – Friday 8:00am – 4:30pm
Monday – Friday 8:00am – 4:30pm
787-277-6653