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Horarios de los Centros de Llamadas
y de los Centros de Servicio

Debido a la situación del país y la orden ejecutiva del Gobierno de PR, el horario del Centro de Llamadas será:


Línea de Negocio Asegurado/Beneficiario/Afiliado Proveedor
Comercial Lunes a Viernes 7:30 a.m. – 8:00 p.m.
Sábado 9 a.m. – 6:00 p.m.
Domingo 11:00 a.m – 5:00 p.m
Lunes a Viernes 7:30 a.m. – 8:00 p.m.
Sábado 8 a.m. – 12 p.m.
Domingo Cerrado
Medicare Advantage Lunes a domingo 8 a.m. – 8:00 p.m. Lunes a viernes de 8:00 a.m. – 5:00 p.m.
Sábado 8 a.m. – 2 p.m.
Domingo Cerrado
Vital Lunes a domingo 7:00 a.m. – 7:00 p.m. Lunes a domingo 7:00 a.m. – 7:00 p.m.



Centros de Servicio:

Línea de Negocio Centro de Servicio Asegurado/Beneficiario/Afiliado
Comercial Plaza Carolina
Plaza las Américas
Oficina Central Roosevelt
Ponce
Mayagüez
Arecibo
Caguas
Lunes – Viernes 9:00am – 7:00pm, Sábado 9:00am – 6:00pm, Domingo 11:00am – 5:00pm
Lunes – Sábado 9:00am – 6:00pm, Domingo cerrado.
Lunes – Viernes 8:00am – 5:00pm
Lunes – Viernes 8:00am – 5:00pm
Lunes – Viernes 8:00am – 5:00pm
Lunes – Viernes 8:00am – 5:00pm
Lunes – Viernes 8:00am – 5:00pm
Medicare Advantage Aguadilla
Arecibo
Bayamón
Caguas
Fajardo
Manatí
Mayagüez
Hatillo
Lunes – viernes 8:00am – 5:00pm
Lunes – viernes 8:00am – 5:00pm
Lunes – viernes 8:00am – 5:00pm
Lunes – viernes 8:00am – 5:00pm
Lunes – viernes 8:00am – 5:00pm
Lunes – viernes 8:00am – 5:00pm
Lunes – viernes 8:00am – 5:00pm
Lunes – viernes 8:00am – 5:00pm
Vital Bayamón
Vega Alta
Mayagüez
Aguadilla
San Germán
Lunes 7:00am – 7:00pm, Martes – Viernes 7:00am – 5:00pm
Lunes – Viernes 10:00am – 6:30pm
Lunes 7:00am – 7:00pm, Martes – Viernes 7:00am – 5:00pm
Lunes – viernes 8:00am – 4:30pm
Lunes – viernes 8:00am – 4:30pm
787-277-6653